Returns & Exchanges
At Steel Toes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn footwear in its original packaging. If your boots aren't the perfect fit, we are here to help you find the right pair or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn boots back in their original box and secure them inside a shipping mailer or outer carton to prevent damage.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.